LunessaLUNESSA TEAM
Privacy policy
Last updated: October 26, 2026
Who we are and scope
Lunessa Team provides this policy for the Lunessa app and this website. You can use the basic features without creating an account.
Information on your device
Profile details (name, gender choice, birth details and city), check-in responses, journal entries, personal content history and optional period-day marks are kept on your device. Period marks do not predict cycles.
Permissions and health data
With your permission, the app reads Apple Health data such as sleep, steps and heart rate variability. Health access is optional. Raw health data is not used for advertising or marketing and is not sent to RevenueCat. You can change permissions in device settings.
Location and weather
Device location is used only with your permission. Coordinates are sent to Open-Meteo for weather; choosing a city uses that city’s coordinates instead. A limited weather cache may be kept on your device. The app’s country selection may use country.is to determine the country of an IP address when needed.
Lunessa Assistant
Messages you write and your language are sent through our server to Groq to generate responses. Summary rhythm information can be included if you explicitly choose to share it. Raw health data and journal entries are not automatically included in chats. Pseudonymous installation identifiers are processed for usage allowances and security. Apple DeviceCheck is used to verify devices and reduce misuse of daily allowances; this verification does not send journal notes or health data to Apple. Avoid sharing sensitive information with the assistant.
Reply reports
If you choose to report a Luna reply, the selected reply, reason, app language and pseudonymous installation identity are stored securely on our server for up to 90 days for safety review. Your full chat, journal and health data are not automatically attached. Personal information contained in the reported reply is included. No contact details are requested and no individual response is promised. Use Support for a request requiring a response.
Subscriptions
Purchases and restoration are handled through the App Store / Google Play and RevenueCat. Necessary transaction, subscription and anonymous customer identifiers are processed. Lunessa does not access payment card details.
On-device storage
For complete privacy, your notes are stored securely on this device only. The current app has no Apple/Google sign-in, journal backup or cross-device note sync. Uninstalling the app also removes its local data. Restoring purchases applies to store subscriptions only; it does not restore notes or paintings.
This website and support
We do not use advertising or analytics cookies. We determine your country from your IP using a local country database on our server, without sending your IP to another service for that purpose. Your language preference is stored in an essential cookie. Support-form email, subject and message are stored on our server for up to 90 days and then deleted. Short-lived pseudonymous request limits are used for network security.
Your choices and requests
Manage local data in the app and revoke permissions in device settings. For website support records or legacy accounts, use the Support or Delete account form to request access, correction or deletion. Record ownership may need verification. Service providers may process data in other countries; their privacy terms also apply.
Deletion and AI consent
Use Settings → Delete my data to remove local data and AI reports, usage and customer records associated with your installation identity. RevenueCat completes deletion in its own system. A content-free security digest prevents reuse of deleted credentials; mandatory transaction retention duties still apply. Deletion does not cancel your subscription. Withdraw AI sharing permission in Settings.
Contact by email: [email protected]